Entivity e-Newsletter

October 2003

contents

Entivity Releases Two New Versions

West Coast Training Sessions

Entivity Wins Microsoft Office Solution Award

ESS ZONE

Got Questions?
Visit eAnswer

events

Training Schedule

Studio Developers

October 6-8, 2003

October 28-30, 2003 (Denver)

November 10-12, 2003

December 1-3, 2003

Studio Applications

October 9-10, 2003

November 13-14, 2003

December 4-5, 2003

Studio Maintenance

November 17-19, 2003

VLC Developers

October 13-15, 2003

November 3-5, 2003

December 8-10, 2003

VLC Applications

October 16-17, 2003

November 6-7, 2003

December 11-12, 2003

VLC Maintenance

December 15-17, 2003

 

 

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Entivity

Entivity Announces New Versions of Popular PC-Based Control Products

Entivity has released new versions of its PC-Based control products, Entivity Studio and Entivity VLC.

Entivity Studio

Entivity Studio 7.2 has recently been completed and will be shipping to customers soon. Customers that have purchased the Entivity Support Subscription (ESS) can request their upgrade CD from Entivity's ESS Zone.

Entivity VLC

Entivity VLC 6.1.2 is final and available immediately from our eAnswer Knowledgebase at Entivity's website.

 

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Special West Coast Training Session

Entivity

Omnicon and Entivity are teaming up to offer a series of Entivity product training sessions. The first of many

training classes to come is being held in Denver, Colorado at Omnicon's training facility on October 28th. The class lasts three days. For more information, please contact Diane Boeser at 303.423.4932 or click here for the training flyer.

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Entivity Studio

Entivity Studio Wins Microsoft Award

Microsoft® Office System Partner Solution Builder Contest
GRAND PRIZE WINNER – 2003

Entivity Studio was selected as one of eight in Microsoft's Office System Partner Solution Builder Contest in 2003. Entivity Studio was observed by a panel of judges and selected as one of the Grand Prize winners. As a result, Entivity was awarded a number of joint marketing opportunities with Microsoft.

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Get into the ZONE!!!

ESS ZONE

By registering your software licenses now, you will gain access

to the newest Entivity updates in the ESS ZONE!!!

The support and update program for Steeplechase and Think & Do customers is now called ESS:

Entivity Support Subscription

The program includes unlimited technical support, updates, software improvement modules, replacement licenses (if lost or stolen) and web access to update and driver downloads.

For more information, check out the ESS section on the Entivity web site!

 

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Got Questions? eAnswer is the Place

Visit eAnswer on the Entivity Web Site!

The Entivity eAnswer system is a browser-based knowledge base system that empowers Entivity's customers to find the information that they need, when they need it. eAnswer is available from the Support page on the Entivity Website.

All customers have had access to the eAnswer system since it's inception at the end of 1998. eAnswer has had over 200,00 hits and almost 40,000 specific searches since then, helping customers across the globe find answers to issues even when their local time zones and holidays make contact difficult.

eAnswer is also an ideal way to submit technical support questions. When someone posts a new question here, emails are dispatched immediately to all Entivity support engineers notifying them of a new incident. It is not uncommon to receive responses to incidents posted late at night, weekends, and holidays.

Find out more about eAnswer here!

 

For step-by-step how-to info on these and other topics, visit eAnswer on the Entivity website.

 

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