GET CURRENT!!!

Do you have old versions of Think & Do or Steeplechase Software?

Click here to update your old software to the most current release at a savings of up to 50%! Hurry, offer expires 6/30/02. Got questions? Find your ESP here.

VLC 6.0 Release -
THIS MONTH!!!!

• Windows XP support for Install, Development, and Runtime Engine
• Faster On-line Cross Reference - Tag based and done at compile time
• Latest Citect HMI integration, Citect 5.41, includes VBA support
• Mitsubishi drivers for A/B/F, CCLink, and Melsec Net 10
• Enhanced Retentive Memory driver for support of PCI card
• Improved documentation

Click here for details.

Back to top

Another Success story from Entivity!

Finisher's Management showcases Entivity products used by Cubex.

Click here to read the entire story.

Back to top

New!! THINKERNET CHANGING NAME AND ZONE ACCESS

Get into the Zone!

The support and update program for Steeplechase and Think & Do customers is now called ESS - Entivity Support Subscription. The program includes unlimited technical support, updates, software improvement modules, replacement licenses (if lost or stolen) and web access to update and driver downloads.

Check out the ESS/ThinkerNET section on the new website. You may have already noticed the transition on our website and recent correspondence.

www.entivity.com is undergoing a change to make access to the "Zone" easier and more user friendly for the Think & Do Customers. For Steeeplechase users, we are adding the ability to download updates right from the website! Customers with valid serial or certificate of integrity numbers will have access to the latest updates and downloads.

The transition is underway but we still have a few weeks to go. We ask for your patience and if you are experiencing any access problems right now, you can call 734-205-5124 for assistance. Once we have the new site fully converted, we'll ask all of our customers to register their current licenses and establish new usernames and passwords. This change will create a faster and more efficient method to gain access to the ESS ZONE.

To be sure that you'll be included in these new changes and web access opportunities, Renew your ESS/ThinkerNET today. At the time of release, Studio 7.0 will only be offered to customers with a current Studio ThinkerNET contract. For VLC 6.0, and LIVE 5.5, don't miss your chance to update your licenses, Our GET CURRENT PROMOTION ENDS 6/30/02.
(see www.entivity.com for details)

Back to top

Microsoft XP Support

Entivity has completed XP testing and will support Windows NT, 2000 and XP in all products with the following release schedules:

• VLC 6.0 - End of June, 2002
• Studio 7.0 - July, 2002
• Live! - October, 2002
  

Back to top

Customer Profile of the Month

Read the entire story here!

The Grand Canyon National Park provides utilities and protective services for 5,000 residents and millions of park visitors. The park saved time and money by replacing their entire control network with Entivity LIVE! PC-Based control systems.

Michael Martin, Grand Canyon Controls Engineer, commented: "We are very pleased with the results! Using open protocols and off-the shelf technology, we greatly simplified installation and commissioning. We have also increased our telecommunications capacity. The project has been a resounding success!."

Back to top

Power User's Corner

Check next month's issue for some more exciting tips about Entivity Live! and Studio products.

Got questions? we've got eAnswer.

Back to top

Microsoft Visio powers Studio's
HMI Screen Development System

Visio & Studio Integration

Entivity screen shapes and Microsoft Visio make an unbeatable combination when you use them to create Studio HMI screens.

Keep posted for another Studio HMI tip inJuly's newsletter!

Back to top

Got Questions? eAnswer is the Place

Visit eAnswer on the Entivity Web Site!

The Entivity eAnswer system is a browser-based knowledgebase system that empowers Entivity's customers to find the information that they need, when they need it. eAnswer is available from the Support page on the Entivity Website.

All customers have had access to the eAnswer system since it's inception at the end of 1998. eAnswer has had almost 128,000 hits and almost 24,000 specific searches since then, helping customers across the globe find answers to issues even when their local time zones and holidays make contact difficult.

eAnswer is also an ideal way to submit technical support questions. When someone posts a new question here, emails are dispatched immediately to all Entivity support engineers notifying them of a new incident. It is not uncommn to receive responses to incidents posted late at night, weekends, and holidays.

Here are some tips on searching...

For step-by-step how-to info on these and other topics, visit eAnswer on the Entivity website.

Back to top